With Citrix, "we were able to publish the JDE client application and therefore only make a change once," he said. Stryker could "change it at the core and then everyone would receive those changes when they next logged in to JDE."

Microsoft Terminal Server "didn't give us that same level of functionality and ability to do that level of updates like Citrix did," he added.

After six years "we've had minimal downtime [on] the Citrix platform," Levin said. Running updates and upgrades to Citrix have also had negligible impact on production, he said. That constant uptime is important because "if we have an outage it impacts our ability to be able to distribute product and that has an impact on the overall bottom line."

Stryker has also seen improvements to performance across the wide area network due to the way Citrix manages data across the network, he said. "We haven't had to scale our network to have significant bandwidth all over the Australian continent."

Day-to-day management of Citrix has been easy, he said. One only has to "install it, configure it, set it up the way that you want it and then you leave it, unless you want to publish additional applications or make the necessary updates or patch fixes."