"One of the problems we're trying to solve is that there's too much information," Roddick said. "You've got all this corporate information, but it's in little silos."

But Geert Van de Steen, a Notes and Domino consultant at TechTeam A.N.E. NV in Zwijnaarde, Belgium, said his customers "would laugh at me" if he suggested they deploy IBM's new tools. "We are professionals," he said. "We don't need these fancy things."

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New capabilities

Key features in IBM's new collaboration tools