Licensing deal aims to get the mail through

08.06.2006

"One of the regulatory rules is that we cannot license or sell our product to debt collectors - and there is a specific inclusion of that.

"We have a change of address service where we advise clients of a new address and allow that data to be provided to flag that moved address, also another service to reconnect [utilities]; the whole process is very much consent-based so is very much in line with privacy compliance."

Parker said the service is a basic flag to show someone has moved; once flagged an organization can send in data files to be processed and then provide new addresses, provided the customer has consented.

QAS has launched this as a National Change of Address Service which automatically compares names and addresses with Australia Post's National Change of Address File. Businesses using the service provide customer data such as name and address for matching and feedback.