The men and women in ITMS do not keep their IT knowledge to themselves. Since all the technical infrastructure and systems they create are being used down to the ground level, they understand that the policemen in operations -- those who man the police stations and patrol the streets -- also have to know how to use and manage them. Thus, the ITMS provides continuous training to police personnel through its Training and Research Division.

Yearly, ITMS conducts seven IT skill enhancement courses that include an office productivity course, fundamentals of networking and data communications course, webpage development course, multimedia course, computer hardware maintenance and troubleshooting course, and an introduction to database using Microsoft access programming course.

"We also conduct six other courses which we think are necessary in upgrading the skills of our personnel," Canapi said. These are made up of a cyber security awareness seminar, cyber security management course, web page development seminar for IT officers, content management course, and two seminars on web security.

ITMS provides extensive information security training especially for IT officers detailed to other PNP units and offices as well as Police Regional Offices so they can ably secure the ICT infrastructures in their areas of responsibilities. According to Canapi, the ITMS is the only unit with the most number of personnel detailed in the PNP nationwide. These personnel support the development of IT-related projects, maintain the ICT infrastructure, provide IT support, troubleshooting and maintenance of hardware, software and Internet connection, and conduct region-wide users' training.