Granted, the two issues under discussion are not the same in the slightest. But the differences in communication styles is clear: Mojang's openness, honesty and willingness to act on feedback is admirable. Sony's tardiness in updating the public on a disastrous security breach is shameful. Big companies have a lot to learn from the personal touch that smaller, more independent bodies employ.

Basically, it's good to talk, whether you're a large multinational behemoth, a small independent development studio or simply an individual. Let's hope Sony -- and other companies -- learn from this experience so it never happens again.

This article originally appeared on GamePro.com as