• The ISP then forwards a formal warning on to the customer.

• If the activity doesn't stop, the ISP sends one or two more warnings.

• If the activity still doesn't stop, the ISP may slow down the customer's access, or ultimately discontinue it.

Cox Communications

That process appears to be essentially what Cox now has in place. The company passes along any RIAA warnings, a spokesperson tells me, and works with the customer to pinpoint and stop the problem. It's the same process Cox has used for years with copyright infringement cases, the spokesperson says, and it has rarely resulted in any complete cutoffs.