An additional challenge for voice over IP and voice over WLAN deployments in particular comes from the fact that companies haven't yet defined who in the company should have responsibility for voice over WLANs.

This uncertainty has been to some degree a gating factor in adding voice to a WLAN architecture. The push for the technology is coming from outside of IT but it typically ends up in IT's lap, Williamson said.

"We wanted to create a packaged tool that IT understands," Williamson added.

The VoFi Analyzer includes an alerting feature that generates alarms designed to identify potential voice-specific WLAN problems such as quality of service issues, including insufficient bandwidth allocation for voice packets.

Real-time statistical analysis will allow viewers to analyze data on jitter and roaming.