Insuring incentives

17.10.2008

It also has a dedicated resource to reply to queries pertaining to MIS sent to the field. This has reduced the contest related queries by 50 to 60 percent.

Now that the project has brought in more benefits than it promised, it has infused confidence in Subramanian, "Having proven that the rules engine can work for us, we are ready to make the next big investment. Even if we have to buy a much bigger and a little more expensive rules engine we will go ahead and do that," reveals Subramanian.