On "", bloggers offered to help users get through to their family and friends in the city, or to get information on them.
Mobile and fixed line circuits to Mumbai were clogged by the large number of people trying to get in touch with people in Mumbai after the crisis. A significant number of the people trapped in the hotels are foreigners, according to media reports.
More people are likely to use mobile phones and technologies like SMS (Short Message Service) to get in touch with relatives than go online, because the number of mobile users outstrips that of online users in Mumbai. But when the phone lines are clogged, some people are realizing that going online may be a good alternative.
People posting on the Mumbai Help blog included a sister trying to get in touch with her brother on a mobile number. A volunteer tried the number, and promptly reported on the blog that the number was busy but she would continue to try.
"We do what we can," said Dina Mehta, an ethnographer by profession, who is blogging on Mumbai Help. "We are certainly providing people emotional support at this difficult time," she added.