The lack of leadership on the government leadership on the NBN has also as to who has primary responsibility for communicating the NBN to end users.

Several groups have increasingly moved to educate consumers on the $36 billion project, with advocacy group ACCAN and industry body Communications Alliance both making moves to disseminate information through retail service providers and directly to consumers.

While the Federal Government has so far supported these moves, it has of its volition, with expectations it will allocate specific funding to that effect for use by government and NBN Co in the upcoming budget.

Commenting generally on the benefits if the NBN, Buckingham said the national fibre network would be an important enabler of improvements in the communications over the next five to 15 years and become, like electricity, intrinsic to Australians' way of life.