IBM, Oracle in NBN Co support systems deal

30.03.2011

There are still expectations global telco vendor Alcatel-Lucent will contribute to the deployment by for fulfilment processes. It is believed the company, of which NBN co chief Mike Quigley was previously a senior executive, also plays a role in providing some contact centre systems through subsidiary Genesys.

An NBN Co spokesperson would not confirm Alcatel's participation and said subcontractors were yet to be announced.

A slide shown by Quigley at the Commsday Summit in Sydney this week indicated subcontractors under IBM's lead would also deploy varied Oracle systems including an eBusiness business intelligence suite, asset management, a hosted CRM system and Primavera for enterprise planning management. Several of those deals were with IBM and Oracle in April last year.

Total integration, which has already begun, will occur in four capability drops, carried out by an integrated team at the wholesaler.

"We started with an advantage and a disadvantage: We had no legacy system," Quigley told attendees at the Commsday Summit.