Hospital chain sues Lawson Software over retiring ERP apps

06.02.2009

The company is due to file a response to SCLHS' complaint on or before Feb. 24, according to another filing.

The suit underscores the importance of adding "functionality replacement" clauses like the one at issue to software contracts, said Forrester Research analyst Ray Wang.

Forrester commonly uses the technique when at the bargaining table for clients, although customers usually are required to stay up to date on the vendor's platform releases, he said.