Here comes the new cell phone etiquette

22.01.2010

* 8. Hang up and drive.

In addition to those rules, we should all observe new rules that cover the new ways we use our phones.

Have you noticed that cell phone calls have gotten more awkward lately? People start speaking at the same time, then they both stop at the same time to let the other speak, and so on. It's not your imagination -- or your fault.

All phone calls involve latency, which means there's a delay between when you speak and when the other person hears it. Over the last few years, this delay has gotten longer, on average. Part of the reason is that more calls are between two cell phones, rather than a cell phone and a land-line phone. But carriers are also increasingly unsuccessful at reducing latency. Using a service like Google Voice increases the latency even further.