Google feels the pain of users who can't get on Google+

23.08.2011

The real-names policy triggered a controversy several weeks ago when Google started deleting profiles that it unilaterally determined were violating that rule.

Along the way, it deleted the profiles of people whose real names appeared to Google as fake because of non-traditional renderings. Google in response apologized and modified the procedure, opting to first inform users of a potential non-compliance and giving them a chance to respond before shutting down the profile.

Google is also working hard on an enterprise version of Google+ that its Google Apps customers can use in a workplace setting for communication and collaboration, he said.

These enterprise customers are very eager to use Google+ and they're frustrated that they can't do it yet, because Google won't allow them in until there is a version tailored for them, he said.

"Man, do I feel their pain. We're working really hard on that. That's a huge patch of users that are the last people in the world we want to frustrate," he said.