Forrester: CIOs wrestle with too many enterprise BI tools

20.12.2008

Despite the three-quarters of respondents said most reports and dashboards are still created by the IT department. And two-thirds said their end-users felt the BI tools were somewhat or very difficult to learn.

More than half of IT managers said their end users often reverted back to individual tools, such as desktop spreadsheets, to get data or reports they couldn't get through the BI applications.