Finding Benefits in Higher IT Spending

07.10.2011

That's "one sector where we're seeing an increased investment, particularly in medical records because of the government incentives," Wettermann said of healthcare.

"We're also seeing small and medium-sized business increasing their tech spend because cloud options put more sophisticated application capabilities -- like analytics and e-commerce -- within their reach," she added.

In general, the latest research from Nucleus, an independent, Boston-based research concern, contained a somewhat more bullish review of tech prospects than was presented in recent research from the , and the , although both of their surveys also recorded some spending and job growth in IT.

Nucleus, which has a strong return-on-investment case-study focus, has been noting for a year the role of greater IT spending in holding employment levels down. It said more than 60% of its cases "included reduced or avoided staff as a benefit." Nucleus added that it expected to see continued investment in areas that include customer relations, integration, business intelligence and analytics, and workforce management.