End user contracts needed to regain control of BYO devices

27.10.2011
IT departments should look to BYO device contracts with company employees as the means for balancing the needs and desires of end users with the requirements of the organisation to manage risk and control cost.

Gartner analyst, Leif-Olof Wallin, said in a briefing paper many BYOD plans assumed, rather than confirmed, IT users were willing to give up some level of control over their personal devices in exchange for access to corporate resources.

"The extent to which users and companies may agree on the compromise will vary," the paper reads.

"It's a prudent approach to have the end user sign a contract with the employer to this effect, because that is much more visible to the end user than just accepting a click-through agreement upon entering the BYOD program."

Wallin said BYOD users needed to understand concepts such as their personal responsibility to back up personal data, that their device could legitimately be wiped by their employer, and the device may be monitored by their employer.