"The goals of the new process are to keep buyers on eBay by giving them a more familiar e-commerce resolution experience, and to reduce the time buyers and sellers spend resolving issues," reads eBay's announcement.

EBay hopes to have fully transitioned the dispute process from PayPal to eBay before this year's holiday shopping season. At that point, eBay will be "the primary entry point" for buyers who contest a transaction.

What will not change is eBay's continued encouragement for buyers and sellers to communicate and try their best to resolve their differences.