-- What is a reasonable effort to produce requested documents from archives?

-- How long do e-mails need to be archived?

-- What about IMs and other forms of electronic communications?

The changes contain both good and bad news for IT. Babineau, who has researched them as part of his intelligent information management practice, offers the following information that CIOs and data managers need to know, with the caveat that neither he nor the writer of this article is a lawyer, and nothing in it should be regarded as legal advice:

1. Know what you have