CIOs In Search of IT Simplicity

28.06.2012

"Simplification is now prioritized. It's funded. It's not scoped down," she says.

But it is difficult to achieve at GE, FedEx, McDonald's or anywhere else. Together, CIOs and business leaders must figure out what needs to go, what needs to change and how to finance and staff the project. Then they must develop plans to stop complexity from snaking its way back in.

It's an ongoing battle, but one that could be worth millions to win.

Complexity is slow, expensive and not secure. If systems are difficult to use, employees get flummoxed, wasting work time searching for functions or waiting for help. Multiply that lost time by thousands of employees, and entire companies slow down. When a new business opportunity or a chance to beat a competitor comes along, you can't move fast enough or don't have the funds to invest. (See "'.")