-- The Sarbanes-Oxley Act. "It comes up pretty much every time now. It's the ambiguity of it and its huge demands." -- John Seral, CIO, GE Energy

-- IT vendors. "There's this huge proliferation of vendors. It's very confusing. The best thing you can do is talk to your peers about the tools they have purchased and what works for them." -- Becky Blalock

-- Recruiting, hiring and training. "If we are in a big hiring mode and someone else is in a downsizing mode, we let each other know: 'I'm developing some new Web applications, and if any of you are letting people go, let me know.' I just got some resumes from Delta because Delta was cutting expenses." -- Fran Dramis, CIO, BellSouth

-- Information management. "Does [responsibility for managing data] reside in your legal department, in your IT department, in the business units? There's a big battle brewing right now on who's responsible. The amount of information we are all managing is doubling every two to three years. Anything we can learn from each other can really help." -- Becky Blalock