Listening more carefully, focusing "on what is being said rather than trying to formulate a response in your head while the other person is still speaking."

Examining "nonverbal cues" being sent out, such as those from poor body language, including "crossed arms, fidgety fingers or a tense expression." Related advice involved avoiding distracted responses, such as "looking out the window, checking your smartphone or glancing at your watch while someone's talking."

Practicing, including by rehearsing presentations, and perhaps taking a public speaking course.