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BUSINESS AS USUAL: Picking up where you left

10.04.2012
In this day and age, information technology has become an important tool for companies, both small and large. They depend on it to lighten manual workloads, raise data accuracy, and improve efficiency. And truth be told, for most companies, IT lies at the very heart of their operations. Any enterprise seeking to go further in the market and revenues need a flexible information storage and retrieval system and an accompanying technology with a strong backbone. But what happens if your company's system cracks under pressure due to natural disasters, man-made mishaps, or technical interruptions? How does one deal with these unexpected circumstances and resume with business?

WHAT TO PREPARE FOR

Company mishaps and service interruptions are not exclusively due to natural disasters such as typhoons and earthquakes. Disruptions may be caused by anything from a simple faulty human error, a crash in hardware, an upgrade in the system, or even problems in the office building itself.

Philippine Long Distance Telephone (PLDT) Company vice president and head of Corporate Business Corporate Solutions, Vic Tria cites an instance when their company provided disaster recovery assistance to a client due to building problems. "In the past, one of the more prominent MNC's local branches developed a building problem that was estimated to last a whole week," he relates. "But since their operations could not afford disruptions, their skeletal force invoked a DR so they could operate continuously."

Meanwhile, both small and big enterprises can learn from Globe Telecom's preparations for disaster recovery. They already have measures in place such as having risk assessment exercises, recovery management plans, and incident plans to ensure that the workforce will be ready. "Exercises such as emergency drills for earthquake, fire scenarios, and DR tests were conducted a nd will continuously be conducted to keep teams mentally-prepared to activate the plans," a Globe Telecom official says.

MAKING SURE IT'S BUSINESS AS USUAL