Whittle added the Canadian market is a little different in terms of channel coverage, and speaking broadly its her desire to ensure the Avaya has a coverage model that allows its partners to be successful and have coverage where its needed without saturating the market or causing price erosion.

"I'm being very judicious in terms of who we're going to sign on with, why they'd be attracted to Avaya and why it would make sense for us to partner with them," said Whittle. "Very attractive to us would be partners not in the Greater Toronto area. I feel I could definitely expand my reseller base in other geographies."