The ICT skills working group - chaired by Keith Besgrove, DCITA's information economy division chief general manager - identified in the report inadequate coverage and access to quality data on demand for skilled ICT occupations and noted apparent declines in industry investment in workforce retraining and upskilling as areas which threaten Australia's ICT skills development.

The report also cited "flow-on effects" within the ICT industry of intergenerational social and demographic factors, such as the aging workforce, changing workplace attitudes, and negative perceptions of ICT careers due to a poor understanding in schools of the diversity of ICT opportunities as areas of concern. A lack of multijurisdictional cooperation in addressing ICT skills is also seen as a hindrance.

Other recommendations include better aggregation of ICT jobs and data on the skills market, additional research into staff retention and "upskilling", a national ICT awareness campaign to market the attractiveness of IT as a career, and action to review and enhance the teaching of ICT in schools.