App developers stung by Twitter's DOS woes

07.08.2009

"The outreach was fair to poor," he said in an e-mail interview. While Twitter focused on providing updates about the performance problems affecting end-users, it was late in addressing specific issues with its developer platform, Badera said.

"Twitter worried about their infrastructure first, as was proper, then the media, before ever bothering to talk to the developer community in any fashion. And if it weren't for the third party ecosystem that has sprung up around Twitter, Twitter wouldn't have blown up the way it did, and the media wouldn't care about Twitter to begin with," Badera said.

Apparently, Twitter recognizes it didn't communicate as well as it could have with its external developers. On Friday afternoon, a Twitter official named Ryan Sarver for the slight in a discussion forum for Twitter developers.

"In order for us to defend from the attack we have had to put a number of services in place and we know that some of you have gotten caught in the crossfire. Please know we are as frustrated as you are and wish there was more we could have communicated along the way," wrote Sarver, a member of the Twitter application development platform team.

Sarver, who also detailed a number of outstanding issues with the Twitter platform while the company deals with the ongoing attack, said Twitter will do its best to keep developers informed as things continue to develop. "We will try to communicate as much as we can so you guys are up to speed as things change and progress. I personally apologize for not communicating more in the meantime but there hasn't been much guidance we have been able to give other than hold tight with us," Sarver wrote.