Then there are the reports of in games like Spore and Crysis Warhead -- then blaming it on a "system glitch" when the story goes public. This is far from the only time it doesn't like.

So as we enter the holiday shopping madness, I've got to ask: Has Amazon jumped the shark? And if so, where else should we go to stuff our stockings?

Have an Amazon horror story -- or some feel-good news to share? E-mail me here: cringe@infoworld.com.