Then how do you handle acceptable use policies? Do you think they are more necessary than in previous years? We've been pretty accommodating [about what's allowed on the network]. We have sufficient bandwidth to allow things like streaming audio for users, so that's proven not to be an issue. Our biggest concern is making sure there is no sexually inappropriate content on the network.

What technology are you most excited about in terms of moving your network forward? I can't wait to get to Microsoft Exchange 2003 and roll out the Treo 700 handheld devices. I'm also planning to test-drive the tablet PCs. My goal is to enable users to work from wherever via a virtual private network and broadband connection -- that is very exciting to me. However, I am watching out for security concerns.

What do you enjoy most about being an IT executive? I like the responsibility of keeping a resource infrastructure up to date and available so that our staff can be productive. I also like the regular need to revisit technology and change components -- it's fun to try new things. I am proud of my IT staff, all of whom work very hard behind the scenes to make things work for our organization.