Demand management. , even if other departments aren't charged. Unfortunately, when there is no budget impact, business units are often casual about the IT products and services they consume. They demand status symbols like , big monitors and the latest . They provide minimal justification for requested IT applications. They fail to turn off mailboxes or return laptops when people leave.
To continue reading, register and become an Insider. You'll get free access to premium content from CIO, Computerworld, CSO, InfoWorld, and Network World. See more or .