Centrelink adopts Cognos BI platform

Australian welfare agency Centrelink will upgrade its business intelligence software to Cognos 8 in a multimillion dollar deal, according to the vendor.

Centrelink, already a Cognos customer, last year announced plans to rationalize the number of "presentation tools" it uses, including Cognos and Hyperion, and replace its existing data warehouse platform.

After a tender process, Centrelink selected Cognos 8 BI due to its usability, low TCO, and its ability to operate as a service-oriented architecture (SOA) within the agency's standard operating environment (SOE), according to Cognos.

The company claims that by standardizing on a solution from a single vendor, Centrelink will benefit from "decreased ongoing costs associated with training and supporting products in a multi-vendor environment".

"By standardizing its existing BI product deployments on Cognos, business users and program managers across [Centrelink] will have access to consistent, accurate, and timely information, enabling them to more effectively manage program outcomes," the company said in a statement.

Cognos Australia and New Zealand vice president Lesley French said the initiatives Centrelink is undertaking are similar to those of government agencies around the world.