The UK performed particularly badly with a TCV of £4.4 billion, which was down 12 percent year over year. France, Southern and Eastern Europe maintained their five-year averages.

outsourcing statistics this week, based on 630 client-provider deals worth £14 billion, which indicate that UK companies will continue to maintain their contracts, but are becoming increasingly apathetic towards the agreements.

According to the data, 76 percent claim that they intend to continue outsourcing, but just 19 percent are 'certain to outsource more'. This has fallen from 25 percent from just two years ago.

Furthermore, 46 percent expressed indifference when asked if they would recommend their service provider and 12 percent expressed dissatisfaction. Some 45 percent indicated that this was because service providers are failing to actively identify opportunities for innovation.

Also, three in 10 claimed that some agreements are not met on time or to budget.