Immer mehr Unternehmen setzen auf die Cloud, wenn es um ihr Kundenbeziehungsmanagement geht. Besonders CRM-On-Demand-Lösungen boomen in den anglo-amerikanischen Ländern. Sie erweisen sich als derart schnell und einfach zu implementieren, dass sich Fachabteilungen bereits ohne Absprache mit der IT für eine Software entscheiden. …mehr
Die europäischen Verbraucher setzen statt auf Telefon und Brief inzwischen häufiger auf E-Mail, SMS und Co., um mit Unternehmen in Kontakt zu treten. Dafür erwarten vor allem deutsche Kunden ein schnelles Feedback von den Unternehmen - zur Überraschung der Manager von Kunden-Kontakt-Centern, wie eine aktuelle Strateco-Umfrage zeigt. …mehr
Premium-Inhalt. Reader Simon White has found himself sucked into the black hole that can be Outlook 2011. He writes:
Premium-Inhalt. It seems like only yesterday that a last passed through the PCWorld Labs, yet here we have another one. That always seems to happen when a new CPU generation launches. Toss a capable GPU and 3D stereoscopic capability into the new model, and you have a feature-rich desktop replacement.
Premium-Inhalt. , an alternative browser for the iPhone and iPad, is continuing to flex its muscles, gaining new features and integrating more services in its quest to turn heads away from Mobile Safari.
Premium-Inhalt. The European Commission has called for a series of reviews to beef up the security of the European carbon market following a .
Premium-Inhalt. Apple has sent out invitations to the media for a . The invitation has an image displaying the corner of an iPad--implying that this will finally be the unveiling of the details for the next generation Apple tablet.
Premium-Inhalt. The era of whipping out a microcasette recorder to dictate a memorandum or a reminder seemed to be a relic of the 1990s, living on only in . But intends to revive the practice among iPhone users.
Premium-Inhalt. Apple's next-generation MacBook Pros may thicken the plot to kill USB, using Intel's Light Peak optical technology and rebranding it as "Thunderbolt."
Premium-Inhalt. Elan Microelectronics plans to continue its patent lawsuit against Apple over multitouch technology and said a reported US$100 million settlement proposal from Apple was untrue.
Premium-Inhalt. has made available the full SDK for the 3.0 mobile platform, featuring a UI redesigned for tablets and more connectivity options.
Premium-Inhalt. Researchers at the University of Michigan today announced they have created the first prototype for a that can hold up to a week's worth of data when implanted in something as small as a human eye.
Premium-Inhalt. The mounting pressure to move IT resources to the cloud has added a layer of complexity to the already complex job of a CIO.
Premium-Inhalt. A 26-year-old Belarusian man has admitted to running an identity theft website designed to thwart the antifraud measures used by many banks.
Premium-Inhalt. The invitation to next week is a smug jab at all the tech vendors who think they can make a better tablet.
Premium-Inhalt. There are so many mobile TV and movie viewing options that it's a wonder we still have TV in this day and age. Now, however, you have one less excuse to chuck your HD flatscreen out the window, besides the fact that you might kill someone: Sling Media has added support for component video out in both its app and .
Premium-Inhalt. It may have been the ease of use and lower costs that drove the city government of Panama City, Fla., to use and , but state regulations and IT governance procedures made them look for a way to secure and manage the environment.
Premium-Inhalt. Web Content Management Platform provider DotNetNuke has acquired Active Modules, a vendor of social collaboration software, the two companies Wednesday. Terms of the deal were not disclosed.
Premium-Inhalt. Google has launched a program to certify that staffers at Google Apps resellers have specific expertise, knowledge and experience working with the company's hosted collaboration and communication suite.
Premium-Inhalt. He may run IT for one of the best-known names in technology, but even Microsoft's CIO is grappling with new technology challenges like moving to the cloud and handling consumer electronics that employees bring to work.
Premium-Inhalt. The main Web site of the controversial Westboro Baptist Church (WBC) in Topeka was unavailable this morning, just days the Anonymous hacking collective had denied reports that its members were seeking to attack the site over disagreements with the church's practices.
Premium-Inhalt. Mozilla today said that it will ship security updates to Firefox 3.5 and Firefox 3.6 next Tuesday, ending a debate about whether to wait for a patch that affects Adobe's software.
Premium-Inhalt. , a $3 app from , is a genuinely fun-to-use photo manipulation tool. Using your fingertip and the app's cleverly simplified interface, amateur photographers can tweak their photos in myriad ways. The app packs in more than a dozen effects, and you add and adjust them to your photos in any combination, without any fear of destroying the original. If you're intimidated by , or even intimidated by photo editing controls, TouchUp may provide the right mix of powerful functionality and ease-of-use that you crave.
Premium-Inhalt. Apple's shareholders rejected a proposal in which the company would have to adopt and disclose its CEO succession planning policy.
Premium-Inhalt. Despotic dictators, your days are numbered. Tempers have hit the boiling point. The people have had enough and are taking to the streets. Revolution is in the air.
Premium-Inhalt. When it comes to Mac backup, most Mac users think of Time Machine. But as part of a , it's a good idea to supplement Time Machine with another backup method, such as disk cloning, using an online service, or running a third-party backup program. Apple actually has another backup application called Backup that's available to users. This program is short on features and lacks the flexibility found in other third-party backup programs, which is why you wouldn't want to use it as your primary backup strategy. Backup saves only data that's in your home folder--it will not save system files (thus you can't make a bootable backup). .
Premium-Inhalt. The story, "Apple slates iPad launch event for March 2," posted Wednesday, was posted without a byline. The byline should be Gregg Keizer. The byline has been added to the version of the story currently on the wire.
Premium-Inhalt. For all the talk about public clouds versus private clouds, many organizations will likely end up with a mixed IT environment that includes both types of cloud as well as non-cloud systems and applications--at least for a next several years.