Thank you for that information sir. That is being done right now, sir, and should be complete by the 20th.

The 20th? But that's 10 days away! Why is it going to take so long?!

Thank you for your patience sir. The reason is Vonage is a wireline service and it takes longer to transfer than from a cell phone.

But why do I have no cell phone service now? It worked yesterday!

Thank you for that information sir. Please hold for one or two minutes while I access your account.