Steve Jobs's fierce life and legacy

24.08.2011

I had met Ive during Amelio's reign, as Apple was trying to convince the world that it remained a font of innovation despite the crappy products such as the Performa series it had been releasing. Quiet and unassuming, it was clear to me that Ive was a brilliant designer -- but one that Apple gave little authority to. When Jobs took over, he interviewed the existing Apple execs to see who should stay. He saw the brilliance that Ive had and gave him the freedom and burden of making elegant, innovative design and usability the fundamental quality of all future Apple products.

The result has been amazing, and my insider Apple contacts for years have told me how fiercely Jobs protected and supported Ive in those early years. Jobs also dismantled the pirate culture he helped set in motion in the early 1980s and brought an amazing discipline to Apple. He would bring some people to tears as he demolished what he considered to be substandard decisions and ideas. He would fire those who moved against him or his view of Apple's interests. He would install fierce loyalty in others as he encouraged and supported the ones he believed were doing the right things. He would encourage opposing ideas -- as long as the opposition was constructive. And people who work directly with him -- if they succeeded, of course -- strongly admired and liked him.

Jobs kept his hand in the details and of course had the final say on the strategy. But as CEO he was no one-man band. As personally tied as Jobs was to Apple's products and success, he was no mere autocrat hurling diktats to the serfs. Instead, he recreated the Apple culture as one of an elite squad, à la "Mission Impossible" or the Navy SEALs.

I've related my own history with Jobs, which was hardly positive. But what Jobs has done for Apple, the technology and media industry at large, and for users everywhere is nothing short of amazing. In almost every case, Apple has set the bar for how things should be, so every competitors -- whether it is Windows, Android, or an app store -- is measured by the standards Apple, and Jobs, has set.

It takes a fierce person to do that -- and a fierce person to do it over and over again. For years, I was platform-agnostic, but when Windows Vista came out as an ugly mess, I switched to Mac OS X, and I can't imagine ever switching back. Despite my checkered history with Apple, I look at my technology set and see nearly all Apple products: a MacBook Pro, an iPad, an iPhone, a couple iPods, and an Apple TV. I use Office because I have to, but iWork keeps getting better, and one day I'll be able to switch to that. Sure, there are great products from other companies, but none has the concentration of greatness that Apple does.