Finally, a staggering 97 percent of users don't believe that SAP has effectively explained the migration path of moving from on-premise to its mobile or cloud offerings and how this impacts on their existing licencing agreements. This is particularly surprising given SAP's push in recent years to drive mobile and cloud into organisations.

Adams said: "If you move from a complete on-premise to cloud solution, what do you do with the old on-premise stuff?

"Users want to consume SAP technology in a faster, better, slicker way, but they don't want to be paying double for it. This is a concern and may actually be inhibiting companies from moving from on-premise to cloud or mobile."

Tim Noble, managing director SAP UK and Ireland, responded to the User Group by saying that SAP is working hard to simplify licencing for customers.

He said: "We acknowledge the results of this survey and are continuing to address some of the perceived complexities around SAP's software licensing through a number of measures.