This is because SAP software packages come with multiple licences with different limits in usage rights, and 89 percent of users would like to see SAP offer software that is only limited by one licence or usage metric.

The survey questioned 336 SAP users across 150 SAP user organisations in the UK & Ireland.

Furthermore, 67 percent of users stated that as SAP's product catalogue has expanded, they have found it increasingly difficult to keep track of licence usage, especially as some modules can be installed automatically. This has resulted in users paying for modules they aren't using.

Computerworld UK spoke to Philip Adams, vice chairman of the UK & Ireland SAP User Group, who said that licencing complexity is high on SAP users' agenda.

"I would say licencing is a top five priority for our users at the moment. I am hearing lots of noises [from SAP], but am seeing very little action," said Adams.