"It's about good communication, go-live parties are just an excuse for a drink," he said.

Gascoigne admits the university has had to overcome an anti-technology mentality among users but strong leadership from management ensured greater acceptance.

"IT tends to take a back seat when successes occur with users not always recognizing IT's contribution to improved processes," he said.

Holmesglen TAFE releases about 12 homegrown applications every year and is constantly tweaking off the shelf applications.

Dealing with the hangovers and inertia