Perhaps not too surprising given the report's sponsor, the authors suggest that enterprise IT groups can maximize employee productivity, where a company relies heavily on always-on mobile messaging and applications, by automating mobile management and troubleshooting tasks.

To that end, BlackBerry Enterprise Server remains the dominant mobile management platform, in use by 79% of the sample. Microsoft Systems Center Mobile Device Manager (MDM) is used by 33%, and HP Mobile Device Management by 12%. But enterprise adoption of the Microsoft application is accelerating, in part due to the release last year of Windows Mobile 6.1, which included direct hooks into : 45% of the survey sample said they'll be using MDM in 2009.