Removing the Blur

Sankara Nethralaya maintains almost 18 lakh records including those from the day it started functioning. Scanning these was a huge task. With almost half a million patients added every year, this pile of records was only getting bigger.

And as it grew, the hospital was also aiming at acquiring international standard processes. One of these came in the form of the EMR system. These 21st century applications, however, put strain on the network. It was then that the organization started looking for an network management system (NMS).

Manavalan evaluated a number of products and applications to find one that fit the hospital. He says that to be chosen the solution had to be more than a NMS tool. "Apart from its main role of displaying the network, we needed something more, in terms of sending information to other teams by SMS," he says.

IBM's NOC Inside, an automated subscription-based solution with IT infrastructure as an integrated application, was just what the doctor ordered. With NOC Inside, the hospital could automate IT monitoring, IT inventory management and IT service desk operations.