This was important because the hospital wanted to open more branches to add to those it had already opened Chennai Kolkata Rameshwaram and Bangalore. Currently, the hospital's management is planning to open a branch in Mauritius.

The solution also came bundled with an IT advisory service capability that employs a specialized analytics engine. This studies the network, acts as a consultant and recommends action plans for the network.

But as convenient as the solution sounds (it took only 12 days to implement), it was not devoid of challenges.

From a Coma to OPD

While the system would assure the hospital of 100 percent uptime, persuading the management was quite a task.