Reader Q&A: Fix IE, Replace Parts, Customize Icons

22.03.2011

Just one problem: Lis says this no longer works. When opening the Properties window for a folder, there's no Customize tab. Where oh where did it go?

Don't feel bad, Lis--you've fallen into a Windows 7 trap that could easily ensnare anybody. What's most likely happening is that you're looking at your folders in Windows 7's Libraries view, rather than in Windows Explorer. When you do that, sure enough, there's no Customize tab. Why? Because Libraries is kind of a folder aggregator. It doesn't actually contain your folders, but merely points to them. I realize that's confusing, but, well, that's the explanation. (Read more about the subject in ".")

What you need to do is open Windows Explorer, navigate to the folder in question, then change its icon by following the previously outlined steps. That should do the trick!

If you've got a hassle that needs solving, send it my way. I can't promise a response, but I'll definitely read every e-mail I get--and do my best to address at least some of them in the PCWorld . My 411: . You can also sign up to .