DTSI expects to grow its total revenues in 2005 to around P1 billion (US$19,000), about 70 percent of which is accounted for by its installed base in the Philippine call center market. As part of its thrust to go global, the company set up operations in Phoenix, Arizona in March 2005.

In less than a year, the company expects to generate $3 million in revenues from its business in the U.S., Miguel Garcia, DTSI's president and managing director, said during the company's year-end press briefing.

DTSI established an office in Phoenix to also serve the US operations of its clients in the Philippines. More importantly, the company is hoping to replicate its business model in the Philippines by marketing its services to U.S.-based call centers.

Even with the rise of outsourcing to countries like India and the Philippines, Garcia said there is still a lot of competition among solutions providers like DTSI in the U.S. The company hopes to increase its awareness in the U.S. by leveraging on its strong client base in the Philippines, which includes major operators like PeopleSupport, Convergys, ClientLogic, and Ambergris.

'We have the references and customer successes behind us,' said Garcia.