The "new era footprint" is Cloud-centric, where one platform exists for every app and homogeneous management that allows for on-demand, as well as the ability to scale up and scale out, he said.

According to Patel, the architecture that allows VMware to provide ubiquitous service delivery is Infrastructure-as-a-Service (IaaS).

Through IaaS, businesses are able to service catalogue and self service, policy-based automation and provisioning, and software defined storage, network, and security.

"An explosion of VMs requires new approach for automation, as well as resource optimisation and virtualisation, in the Cloud era," he said.

According to Patel, if a setup is script-based, manually built and managed, has hidden complexity, and change relies on individual expertise, the result will be cost and complexity.