The software package is being unveiled on Monday. With it, Mercury hopes to help users address challenges such as the collisions caused by changes and issues associated with teams independently altering a system without knowing what the other is doing.

"A Global 2000 company can have as many as 30,000 changes a day to their environment," said Christopher Lochhead, Mercury's chief marketing officer.

These changes include those that are planned, such as moving to Web services or consolidating datacenters, as well as unplanned, such as altering a user configuration on a router or a user downloading a new version of Flash Player, Lochhead said. IT needs to gauge impacts and assess what changes have prevented an application from doing what it is supposed to do, he added.

"It turns out that that's like an intergalactically hard problem," Lochhead said.

Underlying the product is Mercury's CMDB (Configuration Management Database), which provides service dependency mapping and the capability to identify the business risk of every request for change, according to Mercury. Analyses are performed to determine which configuration items would be affected, and identify applications and business services affected by the change. CMDB is based on technology gained when Mercury acquired Appilog in 2004.'