CWHK: How have compliance initiatives like Sarbanes-Oxley and Basel 2 impacted your business?

JG: The SAS Drug Delivery program is a good kickoff point for Sarbanes-Oxley. When we saw what it entailed, our people realized that we could use our existing program as a model...within a month or so we had a solution for Sarbanes-Oxley.

These compliance initiatives help drive business and force companies to look at their practices. But the Patriot Act [in the USA] has some things that really should be pulled back, as far as personal rights are concerned.