People were taking free tours, and then their credit cards were getting hit for charges over and over again. The second prong to this scheme involved telephone cramming, where they co-opted the head of a telephone company and the president of a bank in the Midwest and were going through a third-party billing provider, putting charges on peoples' telephone bills for services not provided.

The average person doesn't look too often at the individual charges on their phone bill. A small amount for this, a dollar for that ... nobody knows what they are, and no one pays much attention. That's what they were counting on. The end result was a $250 million loss to the public committed by four members and associates of one of the five La Cosa Nostra families in New York City.

Do you see a lot of organized crime involvement in stealing trade secrets?

Arena: I would call it organized groups. We see a lot of activity out of the former Soviet bloc countries of Eastern Europe. The bureau right now is kicking off an initiative where we're sending agents into those countries to work with the local law enforcement.

Do you see a lot of problems with mobile devices?