Identity theft, hacking for profit, espionage, iPod slurping -- the FBI is increasingly focused on helping organizations fight these and other cybercrimes. Computerworld's Robert L. Mitchell asked several agents what they're seeing in the field and what advice they can offer IT. Andrew G. Arena is special agent in charge of the FBI's criminal division in New York, Matt Heron is assistant special agent in charge of the transnational criminal enterprise branch in New York, and Timothy O'Brien is a special agent with the computer crimes squad in the New York office. Nenette Day, a special agent in Boston, was responsible for a sting operation that recovered the source code stolen from a major computer-aided design software vendor.