These workshops are open to both fresh graduates and professionals. "We are focusing on enhancing the employability of our college graduates," Sabado said in a telephone interview.

The local outsourcing sector has been vocal about the need to create a sustainable labor pool of qualified workers to meet the huge demand from the global market. In call centers alone, Sabado said less than 10 percent of applicants get hired.

Aside from training and seminars in soft and technical skills, the hub will also do research studies including the development of new courses that can be integrated in the curriculums of colleges and universities in the country.