Center aims to improve outsourcing applicants

07.04.2006

"We plan to initially train and provide guidance to the near hires, those who were not employed because they failed to meet a certain requirement. The hub will act as a support facility for them," Sabado said.

The center will conduct workshops tackling skills such as customer relations, managing teams, systems analysis and design and telephone customer service that are intrinsic and cuts across different sectors in outsourcing in the Philippines, most notable contact centers and business process outsourcing (BPO).