Customization required: None.

Additional servers/storage required: BizRights currently runs on a Dell Windows-based server "that's a little underpowered," says Greiner. UGS is upgrading to a more powerful Windows-based server this year at a cost of US$10,000.

Favorite functionality: Minimal administration is required. Also, BizRights has helped UGS significantly reduce its reliance on external auditors to gather segregation-of-duties information from its SAP environment, says Tom Beitel, UGS's internal audit director.

Functionality desired: "A systems administration tool where I can see what's going on," says Greiner.